Privacy Policy

We only collect information you give us directly or that is generated automatically when you use our website.

Information you provide:

• Name, email address, phone number, and website URL when you submit an enquiry or contact form
• Details about your business and project goals when you request a consultation
• Any other information you choose to include in a message to us

Information collected automatically:

• Browser type, device type, and operating system
• IP address and approximate geographic location (country/city level only)
• Pages visited, time spent on each page, and referring URL
• Clicks and interactions via analytics tools

We use the information we collect only for purposes directly related to operating our business and serving you. Specifically:

• Responding to enquiries and delivering the services you have requested
• Scheduling and running strategy consultations
• Sending project updates and relevant account communications
• Improving our website and understanding how visitors use it
• Complying with legal obligations

We do not use your data for automated decision-making or profiling.

We do not sell, rent, or trade your personal information. Full stop. We may share data only in these limited situations:

• Service providers who assist us in operating our website and delivering services (e.g. Supabase for data storage, email providers) - they are contractually bound to keep your data confidential and may not use it for any other purpose
• Legal authorities if required by law, court order, or to protect the rights and safety of our team or others
• A successor entity if Junixo is acquired or merges - in which case you will be notified before your data is transferred

Our website uses cookies and similar tracking technologies to understand how visitors interact with our content and to improve your experience.

Types of cookies we use:

• Essential cookies - required for core site functionality (e.g. form submissions)
• Analytics cookies - help us understand traffic patterns and improve content (e.g. Google Analytics 4)
• Preference cookies - remember settings you have chosen

You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect site functionality.

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal requirements.

• Enquiry and contact form data: retained for up to 2 years unless you request earlier deletion
• Client project records: retained for 5 years for legal and accounting purposes
• Analytics data: retained in aggregated, anonymised form indefinitely

You may request deletion of your data at any time by contacting us (see the Contact section below).

Depending on your location, you may have the following rights regarding your personal data:

• Access - request a copy of the personal data we hold about you
• Rectification - ask us to correct inaccurate or incomplete data
• Erasure - request deletion of your personal data
• Restriction - ask us to limit how we process your data in certain circumstances
• Portability - receive your data in a structured, machine-readable format
• Objection - object to processing based on legitimate interests
• Withdraw consent - where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, email us at support@junixo.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. These include:

• Encrypted data storage and transmission (HTTPS/TLS)
• Access controls limiting who within our team can view personal data
• Regular review of our data handling practices

No method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately.

Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information to them.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website following any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: